WANT TO SEE THEM IN REAL LIFE? TAKE A LOOK AT OUR AMAZING RETAILERS!

1a

FAQs

1b

No, I don’t have a physical shop, and no, I don’t accept visits.

If you want to see and touch the yarns take a look at our amazing retailers, they have a lot readily available for you!

And as for the visits, my workshop is very very very small, I have no room for an extra human (although my little dog helper is always there with me!). Really, it is that small! 

2a

shipping

2b

Shipping is automatically calculated at the cart. You just have to enter the country, the region and a postal code (I can’t see this data, so you will remain anonymous until you proceed to checkout).

If you spend certain amount you can choose free shipping (yes, it is weird that it is not automatic, but wordpress is not easy to learn!).

I usually ship orders once a week, normally on mondays, but sometimes the courier comes on tuesdays. If you placed an order of yarn ready to ship it will leave my workshop on the next shipping day. If you chose a dyed to order yarn I will have to dye it and will ship in two-three weeks time. If you have both kind of products I’ll ship the order when I have dyed the dyed to order yarn.

When your yarn is ready to ship you’ll receive a confirmation email.

If you have any doubt or are in a hurry do not hesitate to contact me!

Once your parcel leaves my door it usually takes from one to three days (usually no more than two) if you live in Spain, Portugal or Andorra. International shipping times are harder to predict, but usually don’t take more than two weeks in Europe. 

If your yarn hasn’t been sent yet there will be no problem, just send me an email with your order number and the new address, I will take care of the change (answering the email with the order confirmation is perfect!).

If the parcel has been shipped please do not wait a minute to send me an email, I’ll call the courier office and see what can be done.

It depends… 

If you live in the Iberian Peninsula most probably I will use MRW, but sometimes UPS.

If you live in Andorra, Canary Islands, Ceuta or Melilla, your parcel will come with Correos.

If you live anywhere else in Europe I’ll use UPS.

So do I! Just tell me and we’ll find the best solution for you.

The truth is that I gave up on finding a widget for my website which could automatically send it to you. Now I keep all the tracking numbers saved next to your orders, so if there is any problem you just have to ask and I’ll look for it. Anyway, my courier service calls me if there is any minimal thing to deal with, so I’m always updated about any hiccup.

This is why I ask for a phone number. Usually the courier will call and you’ll be able to agree with them how to get the parcel.

If in 15 days the courier couldn’t find you at the delivery address or couldn’t agree with you a new delivery, the parcel will come back to me and I will return the amount payed except for the shipping. 

3a

online shop

3b

Not all the colors can be dyed one by one, so some of them won’t appear as a dyed to order. You can contact me and ask when are they expected to appear in a shop update. 

Yes, it is automatically calculated in your cart. It only works when you choose skeins in the same quality and color.

No, I don’t. I try to keep my yarns at the lowest price I can for the whole year. I don’t believe in anual sales or anything like that. 

First of all contact me! If it has been a custom order I’m not going to refund, but we’ll talk about the possibilities. If you received your yarn and it doesn’t make you happy anymore contact me before 14 days to send it back and I’ll refund the cost of the yarn (not the shipping, sorry, I’ve had to pay for it already!).

At the moment only Paypal. Remember that you don’t need to create an account to pay with this method, you just need a credit card.

First, ask me if I have some skein left, maybe you are lucky!

You can also use a different dye lot, but I can’t guarantee it will invisibly blend with the other skeins. I do my best to avoid big differences, but they exist. So please, get enough yarn for your project!!!

What I usually recommend when something like this happens is to add a touch of a different color. Better to make this difference bigger than regretting that skein you didn’t bought at the right time!

Did you take a look at my combos page? There is a lot of inspiration there. Anyway, if I have the colors you are thinking of in stock I can take a quick and dirty photo of them so you can be sure, just contact me!

Yes I do! Please email me at laia@socunatroca.cat and we’ll talk about prices and conditions. I love working on wholesale orders!

1a

Dyes

1b

I only use acid dyes labeled as OEKO-tex and heavy metal free. The techniques I use make that no dye remains in the water once it is discharged to the water system.

Even though I have a long experience dyeing with natural dyes, now I’m not using them any more. As my business grew I realized that these made me waste too much water and that made me feel guilty, they are not as environmentally friendly as they might seem.

In some occasions, using certain colors with a lot of saturation, a little bit of dye remains in the water at the end of the dye process. When that happens I use this water to rinse the bags in which the dye powder comes and keep it in one of my pots. When I have enough randomly colored water I drop in a few skeins and… tada! That’s how some one of a kind colors are born!!!

No I don’t. I’ve been a music teacher for lots of years and at this moment in my life just thinking of teaching any subject makes me sick, I am happy with how things are for now! 

There are lots of resources out there, if you want to learn how to dye you just have to keep searching. I recommend the videos by Nicole from Hue Loco on YouTube and the book by Felicia Lo from Sweet Georgia Yarns.

I would love to say “No, never!”, but it is impossible. Bleeding is one of the worst nightmares of a dyer. I make all what is in my hand to avoid it, I set the dyes with an extra bit of citric acid and leave them for long enough so that the fibers fully absorb all the color. Then I rinse the yarn until the water comes clear.

Some colors are more prone to bleed than others, like the yellow I use (which is beautiful, but oh, it causes a lot of headaches!). The more saturated the color or the heavier the speckles also make for more possibilities. 

Non superwash yarns also tend to bleed, so take special care when combining colors.

If you are going to knit in a single color you don’t have to worry too much. When you wash the finished garment you can rinse the extra dye. If you are going for a high contrasted combo and want to be sure to avoid problems you should knit a swatch and wash it as you will do with the finished garment.

This is not common but it can happen. Most of the times it is a reaction between your sweat and the components of some of the dyes. This is impossible to predict, so please, if you are in this situation just contact me and we’ll see what solution can we find!

Some colors are more prone to bleed than others, like the yellow I use (which is beautiful, but oh, it causes a lot of headaches!). The more saturated the color or the heavier the speckles also make for more possibilities. 

Non superwash yarns also tend to bleed, so take special care when combining colors.

If you are going to knit in a single color you don’t have to worry too much. When you wash the finished garment you can rinse the extra dye. If you are going for a high contrasted combo and want to be sure to avoid problems you should knit a swatch and wash it as you will do with the finished garment.

I try to reduce it at the minimum. I store used water and reuse it a few times before disposing it. In fact, I use less water for dyeing full time than my husband for home brewing beer every once in a while!

The process of dyeing wool needs an acid medium to bond the color to the fibers. I use food grade citric acid to get the right ph. At the end of this reaction water is still a little bit acid, and to neutralize it I just add washing soda (sodium carbonate). 

5b

yarn

5a

I sell at some yarn festivals, I’ve been at Barcelona knits, Le Fil de la Manche, Knit with Friends, and very soon some more. There are also some awesome shops that carry my yarn, take look at this page.

No, please. The industry standards tell that one or two knots in a 100 gr skein are normal, but no more than that. I usually check my skeins and most of them have no knots. Even with that from time to time one knot might escape my inspection. ONDINE and SOCK bases have them more often than other bases.

With cold water. Wait, I’ll repeat it just in case… WITH COLD WATER

Hot, or even lukewarm water can destroy the bond between the dye and the fibers, and it can lead to a disaster. 

So please use only cold water!

I usually use shampoo. After all hair and wool are both protein fibers. You can use any mild detergent.

It is better not to use vinegar, at least on the first washes. Vinegar helps to fix the dyes to the fibers. Even though this seems desirable, bear in mind that you won’t be able to control where the dye sticks. If there is a small bleeding the color might get fixed where it shouldn’t! It is best to rinse with water until it becomes clear (hey, have you ever dyed your hair? it is the same!).

My yarn bases come from different places, please take a look at the bases page, all of them are explained there.

All my bases are mulesing free, and always try to support sustainable sources. 

Unfortunately, in our country the wool is very undervalued, so it isn’t easy to find local sources that can provide a continued supply of the same yarn base. But there are a few! ONDINE is my first local base. Very soon there will be more!

Superwash is a treatment of the fibers that prevents felting (and also makes them more prone to absorb dye). This treatment generates a residue which must be recycled. The yarns I use have been treated in the European Union, under heavily regulated water disposed laws.

Not at this moment. Even though I’ve dyed vegetal fibers before (with natural dyes), at this moment I’m not into that, maybe in the future.  If you are looking for fresher fibers than wool you can try silk, it is perfect for all year round!